Activate
AI-powered
customer service.
Be available 24/7.
Groweo® helps you digitalize your customer service and put AI-powered support to work. With Groweo®, your business is available to customers around the clock — answering questions and providing the right information whenever it’s needed.
Digital customer service is cost-effective — and it makes sense!
Miltä kuulostaisi, että olisit palvelemassa asiakkaitasi 24/7, monella kielellä, ilman uusia kustannuksia? Digitaalinen asiakaspalvelu ja AI-asiakaspalvelu auttavat pysymään asiakkaiden saatavilla jatkuvasti, ja säästämään henkilöstösi osaamisen sinne, missä se on eniten tarpeen.
Groweo ensures your customers receive the support they need at all times, and with interactions that genuinely feel personal. You get to use AI where it makes sense and truly benefits your customers.
How Groweo® benefits your services digitally
Niko Laurila Visuals combines service and sales online
“It is now easier for customers to contact us. Groweo guides you to tell them the right things; for example, the time of the shoot, and the style the customer wants. These are things they would probably not be able to tell you on an open form or in an email. “
– Niko Laurila
entrepreneur, Niko Laurila Visuals
No message goes unnoticed by Forestpolator
“Messages from Groweo’s contact forms are now centrally routed to a shared email, making it easier to organize customer service and ensure that no message goes unnoticed.”
– Jim Satamo
Sales Manager, Forestpolator Oy
Effective tools for digital and AI-powered customer service
Groweo® Home and other apps start the conversation with the customer as soon as the website visit begins. The customer is guided to leave a message and to communicate the relevant information in terms of the customer service event at the point of contact. With Groweo® AI, your customers will also be served by an AI expert tailored to your business.
A notification is sent for each incoming request, and each enquiry is automatically categorised. With Groweo® AI Language, you can serve customers in multiple languages without the costs of translation, and artificial intelligence frees up staff time for cases where it’s really needed.
Linguistic expertise
Groweo AI Language provides you with AI translations to serve your customers in the languages they use.
Delays caused by language-specific agents being unavailable are a thing of the past with the Groweo® AI Language application, which ensures your customers always have the support they need in the languages they use.
Freeing up your staff’s time for the most important tasks.
Kun teknologia ja AI vastaavat usein toistuvien ja selkeiden palveluprosessien hoitamisesta, jää ihmisille aikaa olennaiseen.
When you digitalize your customer service —especially standardised processes such as invoicing — you save on staff costs and make customer service tasks more meaningful. Digital customer service processes are more convenient and faster — for employees and customers alike.
The result: happier customers — and a better customer experience.
Research shows that around 40% of customer service needs can be handled through digital interaction. Groweo allows you to take the digital leap by combining customer service with automation that extends the experience in the right way.
When you automate your customer service routines, you free up your staff’s time for the most demanding tasks. If a customer requires interaction with a member of staff, you can even change the service method mid-process — whatever works best for your customers and your business.